Trust & safety

Safe for the people who sell, and the people who buy

Plain answers on how we check sellers, protect payments, refund buyers and keep every account and WhatsApp chat locked to its owner.

For businesses

How we check sellers, keep your account and WhatsApp chat safe, and get your money to you.

Buying from a BizMoro store: who the sellers are, how you're protected, refunds, tracking and reporting.

24 hours

Our longest target for checking a new store. Most take minutes.

Automatic refunds

If a seller declines or doesn't accept your order in time, your money goes back without you asking.

PIN never in chat

Your WhatsApp PIN is typed on a secure page and stored so that nobody, not even us, can read it.

We never ask

BizMoro staff never ask for your sign-in code, PIN, card number, OTP or BVN.

Report a store, an order or someone pretending to be BizMoro.