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BizMoro doesn't hold your money
Buyers pay through Paystack (with Flutterwave as backup). The payment is split the moment it happens: your share goes to your bank account on the payment company's schedule, usually the next working day.
Our fee
| Plan | BizMoro commission per paid order |
|---|---|
| Basic | 2% |
| Pro | 1.5% |
| Business | 0.5% |
The commission and the payment company's fee come out of your share. The buyer only pays the price they see plus delivery.
Accept every order within 24 hours
- New orders show in a card with Accept and Decline, in your bell and on WhatsApp.
- Accept within 24 hours (or the shorter time you set on a product). If you don't, the order is cancelled and the buyer is refunded automatically.
- Declining asks for a reason (out of stock, can't deliver, other). The buyer gets a full refund automatically.
When a buyer reports a problem
After delivery, a buyer can report a problem within your returns window (7 days unless you change it, up to 90).
- You're asked first, so you can sort it out with the buyer.
- If you can't agree, the BizMoro team decides.
- If the team refunds the buyer, your share is taken back from your later sales.
Pay on delivery
If you offer pay on delivery, the buyer pays you directly, so there's no automatic refund. Buyers can still report a problem.
More detail: How sellers get paid.
Still need help?
Ask the team, we reply within a working day.