On this page
Anyone holding your phone can open WhatsApp. Your 4-digit BizMoro PIN makes sure only you can see your money and records in the chat.
When we ask for it
- At the start of each new chat with BizMoro.
- Again after 1 hour with no messages.
- Type lock at any time and the chat locks straight away.
You never type your PIN into the chat
Setting, changing, unlocking and resetting your PIN all happen on a secure BizMoro web page:
- The assistant sends you a link.
- You open it and type your PIN on the page.
- The chat says "done" and carries on.
Links last 15 minutes and work once. If you type a PIN into the chat by mistake, the assistant asks you to delete that message and sends a fresh link.
How it's stored
- Your PIN is stored scrambled one way (hashed), the same way banks store passwords. Nobody at BizMoro can read it, and it is never saved in your chat history.
- Easy PINs like 1234 or 1212 aren't allowed.
Wrong tries
After 5 wrong PINs, the chat locks for 30 minutes. Use Forgot PIN if you can't remember it.
Changing or forgetting your PIN
- Change PIN: you need your old PIN first.
- Forgot PIN: we send one code to your WhatsApp and another to your email. You need both. This way someone with only your phone, or only your email, can't reset it.
You can also type change pin or forgot pin in the chat to get the link.
Still need help?
Ask the team, we reply within a working day.