On this page
Every store on BizMoro is checked before buyers can see it. This protects buyers from fake sellers, and it protects honest sellers from people who copy their name. Here is exactly how it works.
The short version
- You build your store. While you build, it is in Preview: only you can open it, through a private link.
- You send your details for checking (Store → Verify, on the website).
- Most stores are checked automatically in 2 to 15 minutes. Some need a person to look, which usually takes 30 to 60 minutes in working hours.
- Once you're approved, your store goes public with a Verified badge.
Our target is that no check ever takes longer than 24 hours. These are targets, not promises, so read "If it takes longer" below.
Two ways to get verified
With a CAC registration (business name or company)
- Your BN or RC number.
- The NIN of a director or owner listed on that registration. We match the name.
- Not listed on the CAC record? Upload a letter of authority from someone who is.
You get the Verified business badge.
Without CAC (individual seller)
- Your phone number, which is already checked when you sign in.
- Your NIN.
- No NIN? Upload a passport, driver's licence or voter's card and a person checks it.
You get the Verified seller badge. You can add your CAC details later and move up to Verified business.
Extra papers for some products
| What you sell | What we ask for |
|---|---|
| Medicines, pharmacy, health or chemical products | Your licence, with its number and expiry date |
| Packaged food and drinks | The NAFDAC number and expiry date for each product |
| Used phones and laptops | The condition of each item, stated clearly |
How long each step takes
| Stage | What it means | Usual time |
|---|---|---|
| Preview | Your store is being built. Only you can see it. | As long as you like |
| Checking | We're checking your details automatically. | 2 to 5 minutes for most stores, 5 to 15 for electronics or CAC businesses |
| Review | A person on our team is looking at it. | 30 to 60 minutes, Monday to Saturday, 8am to 8pm (WAT) |
| Info needed | We need one more thing from you. We tell you exactly what. | Starts again as soon as you send it |
| Approved | Your store is public with its badge. | Done |
| Rejected | We couldn't approve it. You see the reason. | You can fix it and send again, or appeal |
If it takes longer than 24 hours
Nothing is lost while you wait.
- Your store stays in Preview. You can keep adding products, prices and photos.
- The Verify page shows "Taking longer than usual" with a button to message our support team.
- Urgent cases are looked at first, then the ones that have waited longest.
- Checks sent late at night or on Sunday are picked up when the team starts the next working morning.
If we need more information or say no
- Info needed: we tell you exactly what's missing. Send it from the Verify page and the check starts again.
- Rejected: the reason is on Store → Verify. Fix it and send again, or press Appeal and a different person on the team looks at your case.
Single products can be checked too
If one product looks wrong (a missing NAFDAC number, for example), we hide only that product and tell you why. The rest of your store stays open.
How we protect your ID numbers
- NIN and BVN are typed only on the BizMoro website, never in WhatsApp.
- We keep only the last 4 digits and a scrambled code (a hash) that can't be turned back into the number.
- Our team can't see your full NIN or BVN.
- Verification is separate from payments. Being approved doesn't move any money.
Still need help?
Ask the team, we reply within a working day.