Where to track
- Open the Track order link in your WhatsApp or email message, or
- Go to Track order in any store's menu and enter your order number and phone number.
What the steps mean
| Step | What it means |
|---|---|
| Paid | Your payment went through. The seller has been told. |
| Accepted | The seller has your order and is getting it ready. |
| On the way | It has left the seller, with the delivery company or rider. |
| Delivered | It reached you. You get a Delivered message. |
| Cancelled | The order was declined or not accepted in time. Your refund starts automatically. |
Updates on WhatsApp
We send order updates from BizMoro's WhatsApp number. To talk to the seller, press Chat with seller: it opens the seller's own WhatsApp.
Still need help?
Ask the team, we reply within a working day.